If you have any questions about Origami Elephant Creations, or if you have an idea that you would like turning into a reality, please get in touch with us today, and we’ll be happy to help you.
Answers to Commonly Asked Questions
I have an idea for a gift, but I can't find it anywhere. Would you be able to produce it for me?
This is something we get asked quite a lot, and honestly, we love it! We will endeavour to do our absolute best to produce exactly what you are after, just get in contact via email and we will get back to you as soon as we can.
Do you have a loyalty program?
We don't have a loyalty program as such, but we do invite you to subscribe to our mailing list, which will give you early access to offers that we regularly have.
Do you deliver outside of the UK?
Can I return my personalised item?
We are happy to ship our items anywhere in the world, but unfortunately it is only the UK that has free shipping. If there is something that you would like to order, please get in contact and we can provide a shipping quote to you before you purchase.
If your item has been made with personalisation then unfortunately we are unable to accept a return. If your item has arrived damaged then please contact us within 48 hours of receiving your order, with a photo of the damaged item and we will get another one made for you.
We hope you found what you were looking for. If not, please get in touch.